Frequently asked
questions

No, we do not accept Oregon Health Plan and cannot bill Oregon Health Plan out-of-network.

We want to provide the best care possible to the clients that we serve. As medical providers, health insurance corporations make it increasingly difficult for us to simply provide the care that you deserve. We want each client that receives care at Insight Northwest Counseling to be confidential, anonymous, and simplified, which cannot occur when billing insurance directly.

When a client seeks services from a mental health provider who is billing insurance, the provider must provide a diagnosis during the first session and report all information to the insurance corporation. This process is timely and fully controlled by the insurance company. Unfortunately, insurance companies dictate the amount of time we can spend with a patient and they can choose to not pay us or delay payment for sessions. At Insight Northwest Counseling we value focusing all of our efforts on giving you the best care possible, not focusing on insurance regulations and the hoops they require medical providers to jump through.

Insurance companies typically reimburse 50% - 75% of the cost of each session. If you have private insurance with an “out-of-network” benefit and would like to use your health insurance to seek services with us, you may be able to. Please click here or scroll down to learn more.

If you have additional questions, please reach out to us at 541-357-9433.

The cost of counseling ranges from $150.00 - $250.00 depending on provider. Please reach out for information regarding specific provider’s rates.

Each psychiatric medication provider’s rates are $375.00 for the initial 60-minute session and $250.00 for 30-minute ongoing sessions.

Psychological testing generally costs between $1,500.00 - $4,000.00 depending on test and length of the requested evaluation. Each hour of psychological testing services are billed at $275.00 an hour. For us to best assess your needs please click here and schedule a phone consultation with one of our Client Care Coordinators.

Yes. Each of our therapists hold a limited number of slots for lower cost counseling services ranging from $50.00 - $100.00 per session. Please inquire for more information and availability.

Our Eugene office is located at 132 E. Broadway, Suite 810.

Our Portland office is located at 6500 S Macadam Avenue, Suite 375.

Yes, all of our therapists and psychiatric providers can provide services over telehealth or online.

Yes. We use a specific confidential, encrypted, and HIPAA compliant video counseling platform through SimplePractice.

Yes, we strongly believe in providing services to those who are marginalized in our society. All of our providers are either allies or identify as members of the LBGTQIA+ population.

Yes, we have multiple therapists who are trained to provide EMDR therapy either in person or online.

We believe in community and that all mental health practices and professionals are enriching communities and helping each other heal and become better versions of ourselves. We are all in this together.

At Insight Northwest Counseling we provide an inclusive and integrative model of care that is not seen in many mental health care settings in the Pacific Northwest. We not only provide counseling, we offer psychiatric medication management and psychological testing. This allows each of our providers to collaborate when working with each patient (with the client’s permission) in a unique and efficient way across disciplines. The field of mental health is a Venn Diagram of many intersecting disciplines providing similar care in a different approach or through a different lens. By having psychiatrists, therapists, social workers, psychologists all on one team, we are able to offer care that touches all areas of the mental health discipline and can massively reduce any blind spots a single provider may have.

We are very excited about our approach and encourage you to reach out if you have any questions about our services.

Yes, depending on the issue that the patient would like to focus on they can.

Out-of-network billing is a term insurance companies use to categorize medical providers who are not in-network or who have not signed a contract with them. All of our providers are “out-of-network providers”. Insurance companies typically reimburse 50% - 75% of the cost of each session.

This process is simple. Once you have confirmed from your insurance company that you will be reimbursed for services with a specific provider at our practice, at the end of the month (or each session, whichever you prefer) we will send you a statement of services that you have received, also called a “superbill”. This is a PDF document that you can forward to your insurance company. From there you will receive a reimbursement from your insurance company.

We are happy to walk you through this over the phone, for more information please give us a call at 541-357-9433.

Yes. All of our psychiatric medication providers hold licenses in the state of Oregon and two are licensed in Washington. We have select therapists who hold their license in Washington. Please call 541-357-9433 for more information.

Yes. Kathleen Johnson, Shinichi Daimyo and Kaley Ricketts all provide psychiatric medication management

No. Our psychiatric providers are highly trained and licensed psychiatric nurse practitioners in the state of Oregon, Washington and Michigan.

Both professionals provide very similar services, but with different educational training backgrounds and philosophies. Psychiatrists hold a doctorate degree in medicine and psychiatric nurse practitioners hold a master’s degree in nursing science.

Generally psychiatric nurse practitioners are trained in a holistic and whole body focus on psychiatry rather than simply how medicine treats a disorder. We believe that mental health is connected to the whole body not only impacted by the mind or brain. Our psychiatric providers work in tandem with the therapists and psychologists on our staff to provide inclusive and well-rounded care.

Psychologists are mental health professionals with a doctoral degree in psychology that are trained to provide psychotherapy (counseling or therapy) and/or psychological testing. In the state of Oregon and Washington psychologists do not prescribe medication.

Psychiatrists are medical doctors who have a doctorate degree in medicine and have completed a multiple year residency in psychiatry. Psychiatrists are able to prescribe medication.

Yes. Laura O’Connor is our staff psychologist and offers both psychological testing and evaluation, as well as neuropsychological testing.

To learn more about psychological testing please click here.

To learn more about neuropsychological testing, click here.

A psychiatric evaluation is the process of identifying behavioral symptoms that a person is experiencing that fit with a mental health diagnosis within the Diagnostic Statistics Manual (DSM-5). This then allows the psychiatric prescriber to identify a medication that will best treat the patient’s presenting mental health disorder.

A psychological evaluation is an in-person scientific and evidence-based test(s) that allows a person to learn in-depth about their level of functioning and processing. The psychological evaluation process includes a multi-page written report that will provide the patient with a better understanding of their functioning and emotional processing. To learn more about psychological testing click here.

The terms psychological testing and neuropsychological testing are often used interchangeably, but each test involves a different set of assessment methods and are used to evaluate for different conditions. Both types of testing involve a series of different assessments that provide your psychologist the information they need to determine any mental or psychological conditions you may be experiencing.

Psychological testing is used to diagnose a wide array of conditions including mental health conditions, social and behavioral disorders and learning disabilities. The testing is comprised of assessments that focus primarily on a person’s behavior, current mental state, medical and mental health history and other factors that indicate an underlying condition or diagnosis. The goal of psychological testing is to identify any mental health disorders or other conditions that would inhibit someone from thriving in their daily life.

While the process of neuropsychological testing is very similar to that of psychological testing, it targets specific areas that indicate an individual’s cognitive function in order to diagnose conditions such as intellectual disabilities, memory disorders (Alzheimer’s) and any other neurological condition. Neuropsychological testing is often performed to evaluate someone after a traumatic brain injury or other medical event or procedure, to measure the impact of that event on their cognitive functioning. It is commonly recommended by physicians or specialists to patients in need of a more comprehensive assessment of their mental and cognitive capacity.